Return & Exchange Policies
At The Kim Kimble Hair Collection by HairUWear, we want exchanges to be simple and as easy as possible. Please read the below information carefully, as we have recently updated these policies.
Eligibility
We always accept your return or exchange of eligible products. Items marked "Final Sale" are not eligible for return. All items returned must be in its original condition in its' original packaging with a copy of original invoice enclosed. Items must be returned within allowed timeframe. Items cannot be worn, chemically treated, cut, washed, or altered in any way, including the removal of tags and labels. If exposed to odors, such as cigarette smoke or perfume, items will not be accepted. Please allow 1-2 billing cycles for your return to be processed. You may return any eligible product postmarked within 60 days of the ship date on the invoice. Items received that are not in eligible condition will be returned at your cost, without refund or exchange applied.
Exchange and Return Policy per Item
The Kim Kimble Hair Collection by HairUWear |
Exchange |
Return |
Days Allowed |
60 |
60 |
Restock Fee |
20% of Sell Price |
20% of Sell Price |
Restock Applied |
Applies to All Returns |
Applies to All Returns |
Return Shipping Fees |
Paid By Customer |
Paid By Customer |
Exchange Order Shipping Method |
Standard Ground Shipping, Paid By Customer |
N/A |
Exchange Procedures
Please contact us at kimkimble@kimkimblehair.com to exchange your eligible product(s).